WARRANTY POLICY: LIFETIME.
Lifetime Warranty applies to original owners only (valid proof of purchase required). If one of our F3 products fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and craftsmanship are covered. This warranty does not cover crash damage, improper care, improper installation or negligence.
We design and manufacture our products to very strict tolerances and quality expectations. Post manufacturing we inspect and assemble each part - by hand. We understand that crashes and mishaps happen and would gladly like to hear the stories. We also have very keen eyes when reviewing our babies - we can identify scratch marks made by angry pliers, damage done by the winging-it installation method. Detailed instructions & videos are available from us at anytime.
Warranty does not cover damage to phones, computers, lights, or cameras, caused by improper installation, or improper use, or a failed F3 Cycling part. User assumes that risk. Sales tax, freight, VAT/Import duties, shipping, are not covered by F3.
F3 South Africa will give you a 40% discount off a new product should you have a crash with one of our products and it needs to be replaced.
Please complete the warranty form at the bottom of the HOME page for either warranty or crash replacement from us.